Customer Name: Mr. Liu from Beijing
Media Information: Western Digital Hard Drive, Model: WD30EZRX, Capacity: 3TB
Fault Description:
Mr. Liu reported that his hard drive was showing an unexpected issue. The disk partitions had disappeared, and the displayed partition sizes were inconsistent with the previous configuration. Additionally, the drive was shown as RAW format, making it inaccessible. Originally, there were three partitions on the drive. The customer needed to recover approximately 1.5TB of work-related data, primarily documents and files essential for his business operations.
Data Recovery Process:
After initial communication with Mr. Liu, our Darth Data Recovery engineer received the hard drive and used specialized data recovery equipment to examine the underlying structure of the drive. Through detailed analysis, the engineer discovered that the partition table had been severely corrupted. After several hours of careful investigation and reconstruction, the original partition layout was successfully restored. All of Mr. Liu's important data was recovered without any loss.
Data Recovery Results:
The recovery was 100% successful, and all critical files were returned to the customer in full.
Advice to Customers:
We strongly recommend that users regularly back up their important data to prevent unexpected losses. In case of hard drive failure, avoid attempting DIY recovery or forcing the drive to operate, as this can worsen the situation. It’s always best to contact a professional and experienced data recovery service. Choosing the right company ensures the highest chance of successful recovery and minimizes the risk of permanent data loss.
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