Since September 1 this year, the Ministry of Commerce has issued the first domestic "Regulations on the Management of Home Furnishing Industry", which has been regulated by the company's project charges, construction specifications, project management, and decoration and shelf life. However, in the past few days, the reporter survey found that although the new regulations have been implemented for more than a month, most consumers are still unclear.
It is understood that the new regulations require that the decoration company should not appear engineering projects, the number of projects missing or underreporting; the decoration fare increase (except for the project that the owner actively requests to increase) exceeds the contract price by more than 8%, which is borne by the construction party; the decoration shelf life is 2 Up to 5 years; the decoration company should cooperate with the owner to carry out indoor environmental testing services including formaldehyde, benzene and ammonia.
The reporter recently visited the market and found that some so-called "regular army" of home decoration also added a lot of confusing things to consumers during the construction process. According to the survey, the “catty†of engineering additions, hydropower transformation, ground leveling, maintenance and warranty, etc. often make consumers who lack home decoration knowledge inadvertently fall into the “trap†of home improvement.
A new commercial house near Zhongshan Gate in Hedong District has been delivered for 3 months, and most of the owners of the community are currently undergoing renovation of new homes. When the reporter interviewed in the community a few days ago, Mr. Zhang, the owner of the 89-square-meter room, told the reporter that he had found a decoration company to start renovation at the beginning of last month, and now the construction period has passed more than half. “The company’s initial half-pack offer was $17,000, but recently I’ve listed an additional item with 10 charges, such as fixture installation, material handling, finished product protection, site management, etc. The price is nearly 8,000 yuan." Mr. Zhang said that when the contract was signed with the decoration company, why did the company not mention these items, which made him very uncomfortable.
A senior home improvement project supervisor told reporters that the decoration payment was delivered in three stages of the first, middle and final phases. The first payment was generally 60% of the total amount, and the customer had to hand in the contract after signing the contract with the decoration company. In the current period, some small companies will deliberately miss the project, attract the budget price, and wait for the renovation to enter the medium term, and then make these projects into additional items, allowing customers to pay the bill.
Also in the dilemma of the decoration is Ms. Chen, who lives in the Huayuan area of ​​Nankai District. “A few days ago, the decoration company told me that the ground had been leveled, but I found out that the floor was not flat at the same time. The ground level was not flat. The height difference was 1 cm. There was no way to lay the floor and I had to rework.†Ms. Chen said that she paid More than 1,000 yuan of ground leveling fees and more than 1,600 yuan of construction supervision fees, but the home floor does not meet the acceptance criteria, supervision has not played a supervisory role.
In addition, the reporter learned in the interview that when the owner's home was renovated, the construction workers used the materials to shoddy and cut corners, and some decoration companies lacked after-sales service. When there was a problem with the decoration of the house after delivery, It is said to be caused by improper use by consumers. For all kinds of decoration chaos, many consumers said: Although it is a headache, it will still compromise.
Cao Liyun, secretary general of the Tianjin Home Furnishings Chamber of Commerce, said that the entry barriers in the home improvement industry are so low that the chaos is frequent and mixed, and consumers are advised not to believe in low quotations, choose a formal decoration company, and try to refine the contract when renovating the contract. The content of the contract, in particular, to clarify the scope of the increase in the price increase.
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